Recognizing and Avoiding Facebook Phishing Scams

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July 23, 2024

Recognizing and Avoiding Facebook Phishing Scams

Phishing on Facebook involves scammers trying to access your account by tricking you into providing your login credentials. They may contact you through Messenger, fake emails from Meta support, or even bogus applications. Here’s how to recognize and avoid these phishing attempts.

Messenger Fake Messages

Attackers often send fake messages via Messenger, warning that your account is about to be blocked. These messages typically include a link to log in and prevent the blocking, but the link is a phishing attempt.

Key Points to Avoid Phishing:

  1. Analyze the Request: Verify if you have actually violated any rules.
  2. Check Ad Account Notifications: Facebook does not send blocking notifications through Messenger.
  3. Verify the Sender: Facebook support does not write on behalf of specific employees. Official communications come from a verified Meta Business Support account.
  4. Avoid Unknown Links: Phishing links often have strange characters or additional dashes in the domain.

Fake Meta Applications

Be cautious when downloading applications from the AppStore or Google Play Market. Fake apps can steal your login information. Always verify the app’s authenticity before downloading.

Case Study: A colleague downloaded a fake Meta Business Suite app, leading to unauthorized access to their ad account. Fraudsters used the stolen login data to manipulate the account for their benefit.

Fake Emails

Phishing emails may look like they are from Meta support, claiming policy violations and prompting you to click on a link to avoid being blocked.

How to Recognize a Fake Email:

  1. Sender's Address: Meta Support emails always use Facebook.com domains.
  2. Link Inspection: Fake links often have unusual characters or domains.
  3. Case ID: Legitimate Meta emails related to your requests will include a case ID.

Verify Emails from Meta:

  1. Go to the Meta Account Center and select the "Password and Security" tab.
  2. Check "Recent emails" to see all official communications from Facebook.
  3. If an email is not listed, it is likely a scam.

What to Do If Your Advertising Account Is Compromised

  1. Contact Meta Support: Report the hacking and provide detailed information about fraudulent campaigns.
  2. Notify Colleagues: Inform your team about any suspicious activities in your account.
  3. Gather Information: Collect data on unauthorized campaigns and communicate this to Meta.
  4. Do Not Alter Data: Stop fraudulent campaigns but do not make any changes to the account until Meta resolves the issue.

Protecting Your Facebook Account from Phishing

  1. Security Checkup: Review and optimize your account settings.
  2. Login Notifications: Enable notifications for logins from unknown devices.
  3. Strong Passwords: Use strong, unique passwords.
  4. Two-Factor Authentication: Enable two-factor authentication for added security.

By following these guidelines, you can better protect your Facebook account from phishing attempts and ensure your personal and business information remains secure.

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